topic Re: Night vision in Arlo Pro 2

Night vision stopped working

jwp1 — Tue, 26 Apr 2022 17:14:22 GMT

Why has the night vision on my arlo pro 2 camera stopped working?

Re: Night vision

Dannybear — Tue, 26 Apr 2022 08:40:49 GMT

Have you tried a camera reset by removing the battery for 10sec?

Re: Night vision

jwp1 — Tue, 03 May 2022 16:28:36 GMT

Yes, I removed the battery for more than a minute and it didn't work. Have reset the base unit and that didn't work.

Re: Night vision

jwp1 — Tue, 03 May 2022 16:29:40 GMT

It didn't work

Re: Night vision

Dannybear — Tue, 03 May 2022 21:18:58 GMT

Have you checked if the night vision is enabled in the camera settings page?

Re: Night vision

jwp1 — Tue, 03 May 2022 22:11:29 GMT

Yes it's on and still no night vision

Re: Night vision

Dannybear — Wed, 04 May 2022 01:10:40 GMT

Make sure you have the armed mode selected in the mode page in the app. I.e. If you aren’t getting any notifications then check the armed mode is not set for schedule described with a clock icon next to the mode name selected. If clock is showing then it is likely that you need to add more time to the schedule to include night time monitoring. If you prefer not to use the schedule then select the armed mode directly.

Place the camera in a dark room and cause motion in front of the camera, you should get a push notification to your phone generally as well as a recording to the cloud library.

Visually see if the red LEDs on the camera front face illustrates to prove that they are working.

Re: Night vision

StephenB — Wed, 04 May 2022 11:29:10 GMT

@Dannybear wrote:

Place the camera in a dark room and cause motion in front of the camera, you should get a push notification to your phone generally as well as a recording to the cloud library.

Or just livestream with the camera in a closet or a box.

@jwp1: Are you getting recordings at night with Nightvision off? Or are you getting no recordings?