topic Re: Outage in Arlo Pro 2

Outage

darkness975 — Wed, 06 Apr 2022 10:47:12 GMT

I woke up this morning to my system being offline. I reset it and it's stuck on yellow for the middle light. I've seen these types of outages flash off and back on many times over the years but this one won't come back on.
Is anyone else experiencing this? It's very frustrating when your surveillance system is not functioning.

Re: Outage

TomMac — Wed, 06 Apr 2022 12:57:52 GMT

The Pro2 usu uses the 400 base...

The middle LED is in reference to the internet connection.

I would think if the other two leds ( left to right ; power internet cameras ) are green then it's an issue with the connection to internet.

I would first power down your router and base, then bring them up in same order giving time for each to boot up.

Otherwise, check the cable and if the base unit is actually with an IP address on the router ( if you know how ).

Re: Outage

darkness975 — Wed, 06 Apr 2022 14:14:52 GMT

I had done all of that with no luck prior to posting. Ironically it came backup on its own. Looks like it was some kind of outage on Arlos side.

Thanks !