topic Re: Arlo pro 2 in Arlo Pro 2

Arlo Pro 2 won't charge after 18 months

Dhough87 — Mon, 14 Mar 2022 22:17:56 GMT

Bought a 3 camera system a little over a year ago. Now two of the cameras won’t charge. Have followed the instructions found in support and still not working. Apparently no phone or chat support available so I’m stuck with only one camera when I need three. Seems like a scam. $300 and it lasts 18 months. What a waste.

Re: Arlo pro 2

StephenB — Fri, 11 Mar 2022 18:23:43 GMT

@Dhough87 wrote:
Now two of the cameras won’t charge.

Did the batteries on those two completely drain?

If they did, there is a procedure here you can try: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

Re: Arlo pro 2

Dhough87 — Fri, 11 Mar 2022 21:04:20 GMT

Tried this procedure. Neither camera will charge.

Re: Arlo pro 2

StephenB — Fri, 11 Mar 2022 22:45:56 GMT

@Dhough87 wrote:
Tried this procedure. Neither camera will charge.

Do the cameras operate when power is connected?