topic Arlo Pro2 Cameras in Arlo Pro 2

Arlo Pro2 MODE tab appears and disappears

Lilac — Thu, 10 Mar 2022 21:39:50 GMT

Since whatever problem the Arlo App has been going through today My MODE tab appears and disappears. This must all be related to a firmware update?

Arlo Pro2 Cameras

Lilac — Thu, 10 Mar 2022 18:11:54 GMT

The Arlo app stopped working properly. I didn't use the App for 5 hours and now the Mode tab has disappeared. The library won't allow me to access my recordings. I reinstalled the Arlo app but no change. Restarted the base station & no change. A gear icon shows up by each device on the Device tab rather than the 3 dots. Whatever he Arlo team did in the last 5-6 hours has totally messed up the App.

Re: Arlo Pro2 MODE tab appears and disappears

JamesC — Thu, 10 Mar 2022 21:50:19 GMT

Lilac,

There can be a slight delay before the modes tab will appear on the mobile app, this is due to the app sending a status request to the base station.

How long is it taking for the mode tab to appear after you log in?

JamesC

Re: Arlo Pro2 MODE tab appears and disappears

Lilac — Thu, 10 Mar 2022 22:16:31 GMT

Thanks for your comments. I think the problem corrected itself. There is now a short delay & then the Mode tab shows up.