topic How do I get the Arlo system connected to the Sheriff's Department in Arlo Pro 2

How do I get the Arlo system connected to the Sheriff's Department

eklee — Tue, 08 Mar 2022 23:17:41 GMT

I just upgraded my Service

How do I get the Arlo system connected to the Sheriff's Department?

Re: How do I get the Arlo system connected to the Sheriff's Department

ShayneS — Fri, 11 Mar 2022 23:38:49 GMT

Can you provide more detail regarding this inquiry?

Re: How do I get the Arlo system connected to the Sheriff's Department

eklee — Wed, 16 Mar 2022 16:07:55 GMT

I want to have my Arlo system connected to the Sheriff's department so that when I travel, they are advised if there is a fire or break-in. I was hoping this could be done through Arlo. That is why I booked in as a Premium Plus Member. Please advise if this is possible and how I contact Arlo to get it set up

Thanks Erik

Re: How do I get the Arlo system connected to the Sheriff's Department

StephenB — Wed, 16 Mar 2022 16:13:24 GMT

@eklee wrote:

I want to have my Arlo system connected to the Sheriff's department so that when I travel, they are advised if there is a fire or break-in. I was hoping this could be done through Arlo. That is why I booked in as a Premium Plus Member. Please advise if this is possible and how I contact Arlo to get it set up

This isn't possible (and AFAIK is not possible with competing systems like Ring either).

You can use the emergency services feature in Arlo Secure Plus to alert police/fire yourself from the app when you get a notification.

Re: How do I get the Arlo system connected to the Sheriff's Department

eklee — Wed, 16 Mar 2022 16:18:03 GMT

So if I am out of the country and not receiving mobile service, there is no way the sheriff's office can be notified if there is a problem. Correct? Thanks Erik

Re: How do I get the Arlo system connected to the Sheriff's Department

StephenB — Wed, 16 Mar 2022 16:38:09 GMT

@eklee wrote:

So if I am out of the country and not receiving mobile service, there is no way the sheriff's office can be notified if there is a problem. Correct? Thanks Erik

Well, it's up to you to notify them. If you have a trusted friend/neighbor, you can give them friend access (sharing your cameras so they get notifications), and they could call 911 when you are away. https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

Some security services have personnel who will call police/fire for you (after attempting to call you first), but do-it-yourself systems like Arlo don't provide that.

Re: How do I get the Arlo system connected to the Sheriff's Department

eklee — Wed, 16 Mar 2022 19:06:46 GMT

Okay, many thanks. Erik