topic Geofence not recognizing added phone in Arlo Pro 2

Geofence not recognizing added phone

mecouch13 — Mon, 07 Feb 2022 02:03:46 GMT

Geofence had been working perfect for my wife’s galaxy and then her iPhone. She recently got an upgrade and another iPhone. Now geofencing does not recognize her phone. We have made sure arlo has access to her location and have tried resetting her app. Geofence is still working fine for my phone just not hers. Anyone else having this issue?

Re: Geofence not recognizing added phone

StephenB — Mon, 07 Feb 2022 11:44:46 GMT

@mecouch13 wrote:
Geofence had been working perfect for my wife’s galaxy and then her iPhone. She recently got an upgrade and another iPhone.

Is she running iOS 15.3?

Re: Geofence not recognizing added phone

mecouch13 — Mon, 07 Feb 2022 13:00:25 GMT

No, it looks like we’re both on 15.2,1

Re: Geofence not recognizing added phone

StephenB — Mon, 07 Feb 2022 15:57:02 GMT

@mecouch13 wrote:
No, it looks like we’re both on 15.2,1

Try upgrading her phone to 15.3