topic Re: HomeKit Token Reset in Arlo Pro 2

HomeKit Token Reset

culmanblack — Thu, 03 Feb 2022 04:47:54 GMT

I seem to have the same problem as many. I can’t get my base station to add to HomeKit. It just sits a “Discovering your device. Please wait.” It seems like a manual token reset has fixed many of these and I would like to have this done as well if possible. Thanks.

Re: HomeKit Token Reset

Dannybear — Thu, 03 Feb 2022 06:17:46 GMT

Wouldn’t it be nice to be able to reset the token on the base station yourself using the arlo app?
They could even attach a 2FA request to it.
Would save clogging up the forum with HomeKit failures.

Re: HomeKit Token Reset

JamesC — Thu, 03 Feb 2022 17:24:47 GMT

culmanblack,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC