https://community.arlo.com/t5/Arlo-Pro-2/Pro-2-went-offline/m-p/1850737#M53432 <P>After paying a fee to have my cameras turned back on they recently went back offline . A shame you pay good money for a product and receive terrible customer support.any solutions?</P> Thu, 03 Feb 2022 00:29:02 GMT Dwalsh 2022-02-03T00:29:02Z https://community.arlo.com/t5/Arlo-Pro-2/Pro-2-went-offline/m-p/1850737#M53432 <P>After paying a fee to have my cameras turned back on they recently went back offline . A shame you pay good money for a product and receive terrible customer support.any solutions?</P> Thu, 03 Feb 2022 00:29:02 GMT https://community.arlo.com/t5/Arlo-Pro-2/Pro-2-went-offline/m-p/1850737#M53432 Dwalsh 2022-02-03T00:29:02Z https://community.arlo.com/t5/Arlo-Pro-2/Pro-2-went-offline/m-p/1850750#M53434 If the cameras are pro2 or older you don’t need to pay a fee for them to work with basic features.<BR />If you’re referring to arlo support and have taken out a subscription plan to speak to them then you can have them get your cameras working as many times you want per month.<BR />Alternatively you can read as many posts here on the forum as you want to get them working again each time they fail.<BR />If you’re able to provide more detail then someone can fast track the steps you may need. Tue, 01 Feb 2022 02:47:49 GMT https://community.arlo.com/t5/Arlo-Pro-2/Pro-2-went-offline/m-p/1850750#M53434 Dannybear 2022-02-01T02:47:49Z