topic Token reset for Homekit in Arlo Pro 2

Token reset for Homekit

Eklektos — Mon, 31 Jan 2022 19:47:13 GMT

Can I get a token reset for my Arlo please? Attempting to add back my Arlo all I get is in the screenshot. Thank you in advance.

Re: Token reset for Homekit

JamesC — Mon, 31 Jan 2022 21:33:49 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token reset for Homekit

Eklektos — Mon, 31 Jan 2022 22:45:37 GMT

Hi,

Followed the directions you sent, powered down and back up. Tried the process and waited 5min for the device to be discovered with no response. Any thoughts?

Re: Token reset for Homekit

Eklektos — Tue, 01 Feb 2022 21:51:17 GMT

Hi

Just tried it again and it worked. Thanks for your help

Peter