topic Re: Arlo Pro 2 and Doorbell hardwired in Arlo Pro 2

Arlo Pro 2 and Doorbell hardwired

stribor45 — Thu, 20 Jan 2022 21:09:57 GMT

Hi everyone,

Recently my free cloud recording storage expired so I tried to set up local recording by inserting USB flash drives into my HUB (VMB4000r3). So after some time I wanted to try to read these USBs but Windows 10 wont see them at all. Wehn I look at the disk management i can see drives there and since I cant access anything on these drives since Windows doesnt see it in file explorer I wanted to format them using disk management but error keeps showing with error "system canot find the file specified) . Did anyone have these issues?

Thanks

Re: Arlo Pro 2 and Doorbell hardwired

Dannybear — Fri, 21 Jan 2022 01:52:21 GMT

Question to ask is if you ejected the USB device using the arlo app before removing it from the base station.
There is a format function in the arlo app under the base station settings if that is a help.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 01:53:50 GMT

Definitly did eject first

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 14:37:59 GMT

Could just be a bad drive - have you tried a different one?

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 14:40:09 GMT

yes. I had two usb flash drives both healthy and both bricked now after I tried them on the hub. Both time I used eject function before removing them from the hub

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 14:42:37 GMT

You can use the drive manufacturer's health utility, if one exists, to see if you can resurrect them. In W10 disk management, can you delete the partitions so they're bare and then use them?

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 14:51:08 GMT

I can see them in disk management in Windows 10 but I cant use them and cant format. I cant see them in file explorer either

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 14:53:10 GMT

How about selecting it and removing partitions?

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 14:57:05 GMT

when you say removing partitions what do you mean by that?

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 15:01:16 GMT

Any drive must be partitioned before formatting. You can break it into multiple partitions or just one. If you select the drive you should be able to right-click and choose to remove the partition (there may be more than one so remove them all). If you can, remove and then recreate a new partition for the whole drive. Then format it again.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 15:05:59 GMT

Can you share exact steps on how you would this as I am not quite sure I understand. As of now only way I can see the drives are by pluging it into USB port and opening disk management from within Windows 10 OS.

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 15:09:01 GMT

Yes, this is done in W10 in Disk Management. If the drive isn't dead you should be able to do all this when using the computer.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 15:12:22 GMT

this is what I see now...

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 15:14:39 GMT

Can't see the image until approved but you can use the paperclip icon below the text box to attach it so we can see it immediately.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 15:17:53 GMT

see attached

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 15:38:03 GMT

Use Delete Volume to get rid of the partition.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 15:42:55 GMT

Should I go thru the wizard to create new volume?

Re: Arlo Pro 2 and Doorbell hardwired

jguerdat — Fri, 21 Jan 2022 15:46:31 GMT

That should be fine but you may need to format the drive in your base to get it to work with Arlo since W10 really doesn't want to allow the use of FAT32 - it'll likely give you a choice of exFAT or others but not FAT32. You just want to use a basic drive, nothing fancy.

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 15:49:23 GMT

ok I will try that and let you. What file system should I use?

Re: Arlo Pro 2 and Doorbell hardwired

stribor45 — Fri, 21 Jan 2022 20:45:48 GMT

that didnt work for me but after multiple try of using diskpart command line tool i was able to clean it and than format it using disk management. Once I put this USB back into my hub should I format it using Arlo tool?