topic Arlo (VMC4030P) won't respond/ sync. Seems to be bricked. Only flashes amber and has blue solid LED. in Arlo Pro 2

Arlo (VMC4030P) won't respond/ sync. Seems to be bricked. Only flashes amber and has blue solid LED.

warner124 — Wed, 08 Dec 2021 16:12:11 GMT

Hello,

I have an Arlo camera that will not respond anymore. It worked before, but now, it only flashes amber and has a solid blue LED. When I remove the battery, the LEDs turn off. When I put the batteries back in, it continues to resume blinking amber will a solid blue LED. I have tried to hold down the SYNC button, but that does not change anything.

I removed the device from my Arlo profile thinking that I could just re-add the device, but no luck.

I feel like I may have a device that's stuck in a loop. Any help would be appreciated.

Thank you.

Re: Arlo (VMC4030P) won't respond/ sync. Seems to be bricked.

jguerdat — Tue, 07 Dec 2021 15:36:07 GMT

The battery pull is the only reset you can do. Sounds like the camera is dead and would have to be replaced.

Re: Arlo (VMC4030P) won't respond/ sync. Seems to be bricked.

warner124 — Tue, 07 Dec 2021 15:44:10 GMT

Thank you for the quick reply.

Is there a way that Arlo can look at the device for a possible repair?

Re: Arlo (VMC4030P) won't respond/ sync. Seems to be bricked.

StephenB — Tue, 07 Dec 2021 21:11:28 GMT

@warner124 wrote:

Is there a way that Arlo can look at the device for a possible repair?

Unfortunately they aren't repairable.

(Note neither @jguerdat nor I work for Arlo).