topic Arlo Pro 2 activity zones are currently disabled in Arlo Pro 2

Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 18:39:31 GMT

when i turn on one of my cameras i get message stating AC power has been disconnected from the device. please reconnect the power source to the device. when i connect the device to the power source the message goes away, but once i unplug the device the error message returns. i have also removed the battery and the issue still is not resolved. the camera is currently unable to detect motion. please advise.

Re: Arlo Pro 2 activity zones are currently disabled

dcfox1 — Thu, 11 Nov 2021 19:15:05 GMT

@ckouri wrote:
when i turn on one of my cameras i get message stating AC power has been disconnected from the device. please reconnect the power source to the device. when i connect the device to the power source the message goes away, but once i unplug the device the error message returns. i have also removed the battery and the issue still is not resolved. the camera is currently unable to detect motion. please advise.

For activity zones without AC power it requires a subscription but on the Pro2 you still have 7 day recordings for motion. Is this a newer model then Pro2 you listed and the trial ran out? Then you would not get any cloud recordings also.

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 19:17:09 GMT

i have four arlo pro 2 cameras. i'm only getting this error message on one of the cameras. it's not a subscription or trial issue. i've had these cameras for about a year now.

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 19:27:41 GMT

Re: Arlo Pro 2 activity zones are currently disabled

dcfox1 — Thu, 11 Nov 2021 20:30:30 GMT

That is the message when a cam is not on AC power and as you said it goes away when you plug it to AC. W/O AC you need a sub. To clarify what do you mean by not detecting motion, Recordings or Notifications or both.

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 20:36:11 GMT

what do you mean i need a sub? do i need a new battery? so the camera has not detected motion ever since i started seeing this error message. I run all my cameras on just the battery and only connect them to the power when they need charged. This camera is fully charged and i'm still getting the error message.

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 20:38:01 GMT

the camera is not recording or sending notifications

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 20:45:27 GMT

i have total of 4 alro pro 2 cameras and i'm only getting this error message on one for the cameras.

Re: Arlo Pro 2 activity zones are currently disabled

Dannybear — Thu, 11 Nov 2021 22:04:10 GMT

On the problem camera, remove any activity zones from the camera settings.

Re: Arlo Pro 2 activity zones are currently disabled

ckouri — Thu, 11 Nov 2021 22:27:56 GMT

That fixed it! Thanks