topic Re: Arlo Pro Camera time wrong after daylight savings time in Arlo Pro 2

Arlo Pro Camera time wrong after daylight savings time

DefKon924 — Sun, 07 Nov 2021 11:51:29 GMT

After daylight savings time, my Arlo camera are off by 1 hour. I tried rebooting the base station and even totally powering it off, but it still did not fix the issue. I notice this seems to be an issue every year at both time changes, why hasn’t this issue been fixed yet???? I’m mean how hard can it be????

Re: Arlo Pro Camera time wrong after daylight savings time

StephenB — Sun, 07 Nov 2021 12:02:16 GMT

@DefKon924 wrote:
After daylight savings time, my Arlo camera are off by 1 hour. I tried rebooting the base station and even totally powering it off, but it still did not fix the issue. I notice this seems to be an issue every year at both time changes, why hasn’t this issue been fixed yet???? I’m mean how hard can it be????

Where are you seeing the wrong time? I just made a manual recording, and the time is correct.

Also, what time zone is the base configured to use?

Re: Arlo Pro Camera time wrong after daylight savings time

DefKon924 — Sun, 07 Nov 2021 12:23:04 GMT

My time zone is Eastern standard time. I have the time set to 11:59pm but Arlo is recognizing 10:59pm. This same for the morning schedule… I have it set to 6am but it actually shows 7am from the edit menu. Unfortunately I cannot share a screenshot because, like everything else with Arlo is doesn’t sallow you to attach “.jpeg” files.

Re: Arlo Pro Camera time wrong after daylight savings time

StephenB — Sun, 07 Nov 2021 12:30:12 GMT

@DefKon924 wrote:

Arlo is doesn’t allow you to attach “.jpeg” files.

Try renaming it to .jpg Or convert it to png (which certainly works).

@DefKon924 wrote:

I have the time set to 11:59pm but Arlo is recognizing 10:59pm. This same for the morning schedule…

Ok, so you are talking about the schedule not updating.

I think you just need to wait a while for it to catch up.

Re: Arlo Pro Camera time wrong after daylight savings time

DefKon924 — Sun, 07 Nov 2021 12:48:59 GMT

What do you mean by, “wait for it to catch up”? Shouldn’t this be automatic, like all other smart devices?

Re: Arlo Pro Camera time wrong after daylight savings time

StephenB — Sun, 07 Nov 2021 13:00:52 GMT

@DefKon924 wrote:

What do you mean by, “wait for it to catch up”?

I mean wait. It should switch over to the new times after a bit on its own.

My own system is (I think) showing the correct times. I don't use the schedule feature, so I might not be recalling the times I'd set it to.

@DefKon924 wrote:

Shouldn’t this be automatic, like all other smart devices?

Recording times do switch over seamlessly. I don't know why there is a lag on the schedule - but this has been reported before, and in past years it did change over after a short wait (no more than a day).

Re: Arlo Pro Camera time wrong after daylight savings time

DefKon924 — Sun, 07 Nov 2021 13:03:39 GMT

Got it, although frustrating….. Thanks for your help.