topic Re: 60 day old video recording in Arlo Pro 2

If I have court ordered supena, would Arlo be able to provide video from 60 days ago?

arlouser03 — Mon, 08 Nov 2021 16:01:27 GMT

If I have a court ordered supena would arlo be able to provide video from 60 days ago. Or is there a way to purchase subscription to get access

Re: 60 day old video recording

dcfox1 — Fri, 05 Nov 2021 22:05:18 GMT

@arlouser03 wrote:
If I have a court ordered supena would arlo be able to provide video from 60 days ago. Or is there a way to purchase subscription to get access

They get deleted from the server but you can contact support but don't think you will get anywhere. Even with a subscription they only last 30 days. You should set up local storage or download important recordings in the future.

Re: 60 day old video recording

jguerdat — Sat, 06 Nov 2021 14:19:08 GMT

In addition, a subpoena mayu produce results but without having one we have no idea.

Re: 60 day old video recording

StephenB — Sat, 06 Nov 2021 14:38:24 GMT

@jguerdat wrote:

In addition, a subpoena may produce results but without having one we have no idea.

Of course they can only produce recordings that they actually have.

The best strategy is to download and keep recordings that you need.