topic Re: Bad Ethernet Port in Arlo Pro 2

Bad Ethernet Port? Internet light stays blanks and won't connect to internet.

prinejm5 — Fri, 05 Nov 2021 18:22:33 GMT

Is there such thing as a bad ethernet port on the Base Station? I have tried multiple cables (that have worked on other devices), and cannot get the internet light to light up (amber or green). The Internet light stays blank, and will not connect to internet. I have unplugged all, done a factory reset, restarted modem...and still no lights (though it lights up momentarily when remove power then add). Any assistance would be greatly appreciated.

Re: Bad Ethernet Port

StephenB — Thu, 04 Nov 2021 21:57:31 GMT

@prinejm5 wrote:

Is there such thing as a bad ethernet port on the Base Station?

They can fail. But it might also be the switch port on the router, so maybe try a different one there.

Re: Bad Ethernet Port

Dannybear — Fri, 05 Nov 2021 01:43:51 GMT

I recall a post that said that the plastic guide on the base station Ethernet port had fallen out and the connector would not sit correctly.