topic Re: vmb4000 in Arlo Pro 2

Help with a VMB4000

antmason456 — Mon, 01 Nov 2021 21:03:24 GMT

My base is broken. I have tried everything and it does not work at all.

Re: vmb4000

jguerdat — Sat, 30 Oct 2021 13:48:31 GMT

We need all details. Do any LEDs turn on? If so, what colors? Have you checked the power supply for proper output? Every detail helps.

Re: vmb4000

antmason456 — Sun, 31 Oct 2021 19:59:46 GMT

Hi,
Thank you for replying. There are no lights that turn on and the power supply is fine. I had it plugged in to a power strip, when the base stopped working. It still did not work when I plugged it into the wall.

Re: vmb4000

Dannybear — Mon, 01 Nov 2021 05:47:42 GMT

Have you tried the on/ off button on the back of the base station.
Pull out the plug pack out of the power socket for 20mins to make sure it has not over heated.

Re: vmb4000

jguerdat — Mon, 01 Nov 2021 14:13:41 GMT

It's certainly possible that the base has died but you didn't explain how you know the power supply is fine. Did you actually test it with a voltmeter?