topic Re: Bug in Android App 3.5.7_28405? in Arlo Pro 2

Bug in Android App 3.5.7_28405? Little circles underneath each preview going to 0?

alchemist50 — Wed, 20 Oct 2021 16:18:04 GMT

The latest Arlo app for Android 3.5.7.28405 seems to have introduced a bug when using multiple cameras.

Say there are two new recordings each on Camera1 and Camera2. On the Devices page, the little circles underneath each preview will have a 2 in them for each camera. Click on the numbered circle for Camera 1, the video previews for that camera are shown. View the new one, then go back to the Devices page. Now the numbered circle for Camera2 will also read 0, even though its new recording still hasn't been viewed.

Viewing a new recording on just one camera now seems to clear the circles for ALL cameras on the Devices page. This was never the case before this update. I have another device with older version 3.5.2_28385 which works fine. Would appreciate a fix.

Re: Bug in Android App 3.5.7_28405?

JessicaP — Wed, 20 Oct 2021 16:17:22 GMT

Hi alchemist50,

Thanks for letting us know about this. We've informed the development team about this issue and they will investigate this further. We'll provide an update as soon as we have more information to share with the community.

Re: Bug in Android App 3.5.7_28405?

alchemist50 — Wed, 20 Oct 2021 23:56:21 GMT

Thank You, Jessica.

Re: Bug in Android App 3.5.7_28405? Little circles underneath each preview going to 0?

JessicaP — Fri, 29 Oct 2021 18:04:21 GMT

This should now be fixed on the latest version of the Arlo Android app, which is version 3.5.8. You can read more about the latest version here: Arlo Android App - 3.5.8 - 28th October 2021

Please be sure to update to the latest Arlo Android app on your Android device.