https://community.arlo.com/t5/Arlo-Pro-2/Arlo-App-and-Base-Station-not-connecting-on-new-iPhone-Says-no/m-p/1836193#M51853 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/844136">@Ellenalee</a>&nbsp;wrote:<BR />I have a new iPhone and the app and the base station aren’t connecting. I followed the instructions many times. Message say no device detected<HR /></BLOCKQUOTE> <P>Is this a new Arlo install?&nbsp; Or did you upgrade the phone, and want to use an existing Arlo setup?</P> <P>&nbsp;</P> <P>If this is a new install, did you try using my.arlo.com in a PC browser?</P> Mon, 18 Oct 2021 09:53:20 GMT StephenB 2021-10-18T09:53:20Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-App-and-Base-Station-not-connecting-on-new-iPhone-Says-no/m-p/1836168#M51851 <P>I have a new iPhone and the app and the base station aren’t connecting. I followed the instructions many times. Message say no device detected</P> Mon, 18 Oct 2021 14:43:42 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-App-and-Base-Station-not-connecting-on-new-iPhone-Says-no/m-p/1836168#M51851 Ellenalee 2021-10-18T14:43:42Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-App-and-Base-Station-not-connecting-on-new-iPhone-Says-no/m-p/1836193#M51853 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/844136">@Ellenalee</a>&nbsp;wrote:<BR />I have a new iPhone and the app and the base station aren’t connecting. I followed the instructions many times. Message say no device detected<HR /></BLOCKQUOTE> <P>Is this a new Arlo install?&nbsp; Or did you upgrade the phone, and want to use an existing Arlo setup?</P> <P>&nbsp;</P> <P>If this is a new install, did you try using my.arlo.com in a PC browser?</P> Mon, 18 Oct 2021 09:53:20 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-App-and-Base-Station-not-connecting-on-new-iPhone-Says-no/m-p/1836193#M51853 StephenB 2021-10-18T09:53:20Z