topic Re: Recording to USB drives with Arlo Pro 2 without Internet connection. in Arlo Pro 2

Recording to USB drives with Arlo Pro 2 without Internet connection.

ant — Tue, 30 Jan 2018 19:08:13 GMT

Hello.

I noticed the new Arlo Pro 2's base station doesn't record to a mounted 64 GB USB flash drive when there is no Internet connection. Shouldn't it still be recording locally at least? It works fine if it has Internet connection though.

Thank you in advance. 🙂

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

steve_t — Wed, 31 Jan 2018 00:41:13 GMT

That doesn't sound good. If anything, it'd be better if it was the opposite.

Have you tried power cycling your base station?

Which firmware version is your base station showing?

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

ant — Wed, 31 Jan 2018 04:33:51 GMT

wrote:
That doesn't sound good. If anything, it'd be better if it was the opposite.
Have you tried power cycling your base station?
Which firmware version is your base station showing?

Hmm, I have to reboot after upgrading its firmware yesterday's setup (it even asked me so I went ahead before I configured and upgraded the cameras and base station)? I didn't want to upgrade after configuring in case I ran into issues. Oy.

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

ant — Wed, 31 Jan 2018 04:48:37 GMT

@antwrote:
wrote:
That doesn't sound good. If anything, it'd be better if it was the opposite.
Have you tried power cycling your base station?
Which firmware version is your base station showing?
Hmm, I have to reboot after upgrading its firmware yesterday's setup (it even asked me so I went ahead before I configured and upgraded the cameras and base station)? I didn't want to upgrade after configuring in case I ran into issues. Oy.

OK, that was weird. https://arlo.netgear.com/#/cameras said all four of new cameras needed firmware upgrades after Pro 2's base station reboot. I just did the camera upgrades yesterday afternoon PST after synching with the 2 Pro's base station before placing the cameras in their positions. Did Netgear just release new updates since then? Argh. OK, here are the versions:

Base station:
HW version = VMB4000r3
Firmware = 1.9.8.0_16666

All 4 of its cameras:
HW version = H3
Firmware = 1.125.5.0_17202

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

steve_t — Wed, 31 Jan 2018 07:18:29 GMT

I think there was a Pro2 firmware update in the last 48 hours

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

jguerdat — Wed, 31 Jan 2018 14:06:31 GMT

According to the Release Notes section here, there was a base firmware update recently but not a camera one. I have the same versions as noted above but can't vouch for when they were updated.

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

JamesC — Wed, 31 Jan 2018 16:29:51 GMT

Current Arlo Pro 2 release notes are now available here: Firmware Release Notes

With local storage backup enabled, your cameras will continue to function based on the last mode that was set prior to the internet connection dropping. So if the cameras were Armed, they should continue to record to the local storage drive through an internet outage. Take a look here for more information: Arlo Support How do I set up local storage backups on a USB device using my Arlo Pro base station?

JamesC

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

ant — Wed, 31 Jan 2018 21:55:29 GMT

wrote:
Current Arlo Pro 2 release notes are now available here: Firmware Release Notes

With local storage backup enabled, your cameras will continue to function based on the last mode that was set prior to the internet connection dropping. So if the cameras were Armed, they should continue to record to the local storage drive through an internet outage. Take a look here for more information: Arlo Support How do I set up local storage backups on a USB device using my Arlo Pro base station?

JamesC

Oh wow, new camera updates but this link was dated today and not yesterday? A premature release? I will have to retest the offline recordings to USB flash drive later.

Re: Recording to USB drives with Arlo Pro 2 without Internet connection.

ant — Thu, 01 Feb 2018 09:17:13 GMT

@antwrote:
wrote:
Current Arlo Pro 2 release notes are now available here: Firmware Release Notes

With local storage backup enabled, your cameras will continue to function based on the last mode that was set prior to the internet connection dropping. So if the cameras were Armed, they should continue to record to the local storage drive through an internet outage. Take a look here for more information: Arlo Support How do I set up local storage backups on a USB device using my Arlo Pro base station?

JamesC
Oh wow, new camera updates but this link was dated today and not yesterday? A premature release? I will have to retest the offline recordings to USB flash drive later.

OK, a quick local offline recording seems to work with an AC connected indoor camera. I will have to test more later like without the outdoor cameras.