topic Re: Arlo Android App Will Not Rotate / Fullscreen Live Feed in Arlo Pro 2

Arlo Android App Will Not Rotate / Fullscreen Live Feed

Arlohaha — Thu, 05 Aug 2021 06:15:09 GMT

Android app rotates fine when I'm on the Library tab, but I can not watch my camera feeds full screen for some reason. I have tried auto rotate on and off. I click the expand arrows, but the multi-feed view only flips horizontal and flips back quickly only for the camera to have to reconnect.

I've uninstalled/reinstalled. Reformatted my phone. Running latest Android 11. It's been doing this for like 6 months. Arlo Support got multiple screen recordings but never could figure it out.

Cameras work fine on iOS devices I have laying around.

Has anyone found a fix for this???

Re: Arlo Android App Will Not Rotate / Fullscreen Live Feed

JessicaP — Thu, 05 Aug 2021 14:37:45 GMT

Hi Arlohaha,

What Android device are you using? And what version of the Arlo app are you running?

Could you also provide a video where tapping on the "full screen arrow" flips horizontal and flips back quickly?

Re: Arlo Android App Will Not Rotate / Fullscreen Live Feed

Arlohaha — Thu, 26 Aug 2021 18:38:28 GMT

How do I upload a video here? Seems file sizes need to be super small.

Re: Arlo Android App Will Not Rotate / Fullscreen Live Feed

jguerdat — Fri, 27 Aug 2021 12:58:37 GMT

Use the library to select a video. Use the menu for that video to Share and copy and paste the link here. Otherwise, host it yourself on some service and post the link here. If you share from the library, the link will only work for 24 hours.