topic Re: Schedule Stuck on Disarmed in Arlo Pro 2

Schedule Stuck on Disarmed

Quangg — Thu, 19 Aug 2021 11:50:33 GMT

Hi @ShayneS ,

For my schedule, I have set it up scheduled to be armed from 9pm-11:59pm and 12am-7am for 7 days of the week.

After 9pm, the schedule still stays as disarmed instead of being armed for the times above.

I have tried rebooting the station but still no luck.

Can someone please help me?

Thanks.

Re: Schedule Stuck on Disarmed

StephenB — Thu, 19 Aug 2021 12:29:54 GMT

@Quangg wrote:

After 9pm, the schedule still stays as disarmed instead of being armed for the times above.

Have you double-checked the timezone setting?

Re: Schedule Stuck on Disarmed

jguerdat — Thu, 19 Aug 2021 13:13:51 GMT

You can also try deleting the schedule and recreating it. Be sure to select Schedule as the active mode.

Re: Schedule Stuck on Disarmed

Quangg — Thu, 19 Aug 2021 22:34:36 GMT

I checked the time zones and they are correct.

I've also tried selecting a different time zone and then clicking on my time zone again but still nothing.

Re: Schedule Stuck on Disarmed

Quangg — Thu, 19 Aug 2021 22:36:57 GMT

Yup, tried deleting the schedule and creating it again. Still nothing.

I've tried putting the schedule from 12am-11:59pm as a test but still nothing which is completely strange.

I've also tried clicking armed, disarmed and then to schedule, but when i click on schedule, it shows armed schedule for a second then switches to disarmed schedule. This shouldn't be the case especially if the schedule is set to being armed all day.

Re: Schedule Stuck on Disarmed

jguerdat — Fri, 20 Aug 2021 13:11:44 GMT

As much of a PITA it would be, it would likely be fastest to remove all devices from Settings, My Devices and start fresh.. Be sure to note all settings, modes, rules, etc. to speed the rebuild. You don't have to pull the cameras down to resync - pre-position a ladder at a camera and press the base sync button briefly and go out to the camera to push that button. You have ~2 minutes to do this so should be able to perform the actions in that time. If needed, have someone else help.

Re: Schedule Stuck on Disarmed

Quangg — Sat, 21 Aug 2021 11:58:04 GMT

After resetting my basestation and adding the cameras again and setting up my schedule again, it now works.

Real annoying that it had to come to this but glad it now works again.