topic Re: How about the ability to talk to a real person? Difficult to get real question answered. in Arlo Pro 2

How about the ability to talk to a real person? Difficult to get real question answered.

rwkhk — Fri, 13 Aug 2021 14:18:57 GMT

I can guarantee that I will never buy another Arlo if I can't talk to a real person. Why is it so difficult to get a real question answered?
Absolutely unacceptable.

Re: How about teh ability to talk to a real person?

Dannybear — Fri, 13 Aug 2021 02:57:55 GMT

I can’t say I have had a good response from arlo either which is why I no longer bother.

They do have a knowledge base on the support web site accessible from the link at the bottom of the forum’s page.

There’s a few users about that can assist with questions at least technical but are limited to arlo official responses obviously.

So suggest you put it out there if not already.

Re: How about the ability to talk to a real person? Difficult to get real question answered.

michaelkenward — Sun, 15 Aug 2021 09:55:14 GMT

@rwkhk wrote:

I can guarantee that I will never buy another Arlo if I can't talk to a real person. Why is it so difficult to get a real question answered?

What do you want to talk about?

What questions do you have?