topic Granted access help in Arlo Pro 2

Granted access help

Mzoon — Sat, 07 Aug 2021 17:29:44 GMT

My husband invited me but I can not add the camera on my account and still its pending. When I login into my account and click add new device always show that there is no device

Re: Invited

StephenB — Fri, 06 Aug 2021 16:16:00 GMT

@Mzoon wrote:
When I login into my account and click add new device always show that there is no device

You don't do add a new device.

Did you accept the invitation?

Re: Invited

Mzoon — Fri, 06 Aug 2021 20:49:39 GMT

yes

Re: Invited

StephenB — Fri, 06 Aug 2021 21:48:45 GMT

@Mzoon wrote:
yes

Then you should see the camera(s) that your husband included in the invitation.

He might need to reinvite you.