https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-CVR-problem/m-p/1826221#M50810 <P>Hi, I'm having an issue with my Arlo system.<BR />I have 3 Arlo pro 2, and I want a CVR plan on one of them. Last year I bought the monthly CVR plan and everything was fine. Some days ago I bought a monthly CVR plan and I immediately noticed that I could not watch the record of the day or of the previous days. Furthermore I could not even watch the streaming of the CVR camera while the battery was charging, and I could only watch it when it run just on battery (that means that CVR was off). I already took multiple actions:<BR /><BR />1) Reset the base station and resync the Arlo cam.<BR /><BR />2) Stop the monthly plan and bought another one.<BR /><BR />3) Changed the cam with the CVR on.<BR /><BR />Nothing worked: when a cam got a CVR plan it stop working when charged an only works when on battery. I already spent a week trying to figure it out why is that, but nothing. Any help?<BR /><BR />Thank you</P> Wed, 07 Jul 2021 17:31:44 GMT Antoniogu 2021-07-07T17:31:44Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-CVR-problem/m-p/1826221#M50810 <P>Hi, I'm having an issue with my Arlo system.<BR />I have 3 Arlo pro 2, and I want a CVR plan on one of them. Last year I bought the monthly CVR plan and everything was fine. Some days ago I bought a monthly CVR plan and I immediately noticed that I could not watch the record of the day or of the previous days. Furthermore I could not even watch the streaming of the CVR camera while the battery was charging, and I could only watch it when it run just on battery (that means that CVR was off). I already took multiple actions:<BR /><BR />1) Reset the base station and resync the Arlo cam.<BR /><BR />2) Stop the monthly plan and bought another one.<BR /><BR />3) Changed the cam with the CVR on.<BR /><BR />Nothing worked: when a cam got a CVR plan it stop working when charged an only works when on battery. I already spent a week trying to figure it out why is that, but nothing. Any help?<BR /><BR />Thank you</P> Wed, 07 Jul 2021 17:31:44 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-CVR-problem/m-p/1826221#M50810 Antoniogu 2021-07-07T17:31:44Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-CVR-problem/m-p/1826278#M50814 <P>CVR requires the camera to always being AC-powered (the battery would go flat quickly because the camera is always operating/recording). Plug it in and verify that CVR is or isn't working (give it a few minutes so some video is available).</P> Wed, 07 Jul 2021 13:28:35 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-CVR-problem/m-p/1826278#M50814 jguerdat 2021-07-07T13:28:35Z