topic Re: 1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing? in Arlo Pro 2

1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing?

stevendix74 — Mon, 07 Jun 2021 22:48:56 GMT

My problem system came with 6 and worked great. All of a sudden 1 camera won't connect. I put a battery in it, the blue light flashes once. After that nothing. Has my base station somehow dropped to 5 cameras? Or does my 6th camera need repair?

Re: 1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing?

StephenB — Tue, 08 Jun 2021 10:52:13 GMT

@stevendix74 wrote:

Or does my 6th camera need repair?

Hopefully not, since they aren't repairable.

Did you try swapping the battery with another camera?

Re: 1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing?

stevendix74 — Tue, 08 Jun 2021 18:24:59 GMT

I swapped the battery several times.

Then I deleted another camera, and tried adding the problem camera.

I reset the whole system.
It has to be the camera.
I put the battery in, and 1 blue light blinks 1 time. Then nothing.
Is there a repair kit, maybe for wifi system??

Re: 1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing?

jguerdat — Wed, 09 Jun 2021 12:39:35 GMT

Use the Contact Support link at the bottom here for possible faulty hardware.