topic ready to get rid of Arlo in Arlo Pro 2

Why am I getting two, Two-Step Authentication codes at once

Nanlee — Tue, 27 Apr 2021 01:42:55 GMT

For the past two days I have been getting two verification codes when i use my e-mail as the place to receive the code. I am using my desktop to receive the code not my phone.

ready to get rid of Arlo

Nanlee — Tue, 27 Apr 2021 18:14:17 GMT

Have had no problems with Arlo setting what to record on 3 cameras for almost 2 years, but now it is unreal! can not set 3 of them to record different things. I had to delete Arlo app off my cell phone and am now using only my desktop to set and view. Where the heck am I suppose to set settings if I use both desktop and cell ?? And when I use e mail for the two step code it sends me too many codes at once. I am not a complete dummy but this is getting ridiculous. May have to switch to another security camera brand.

Re: Why am I getting two, Two-Step Authentication codes at once

JessicaP — Tue, 27 Apr 2021 18:26:31 GMT

Hi Nanlee,

I would suggest to contact the Support Team to further investigate the issues you're experiencing. You will find several options for contacting support in the provided link.