topic Re: Damaged USB connector Arlo Pro 2 - Damaged connector in Arlo Pro 2

Damaged USB connector Arlo Pro 2 - Where to get replacement ribbon cable with connector?

Dazz56 — Thu, 18 Mar 2021 14:35:29 GMT

I have a damaged Micro USB connector on my Arlo Pro 2 camera and wondering if anybody knows where you could get a replacement ribbon cable with connector?Damaged pins

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

jguerdat — Thu, 18 Mar 2021 13:27:20 GMT

Only buying another camera for parts. Depending on why you want to replace it, it may be better to buy the charging station. If you wanted to use AC power to the camera, that parts camera would be your only choice.

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

Dazz56 — Fri, 19 Mar 2021 02:34:10 GMT

The connector is damaged and you shouldn't have to buy a whole camera for spare parts. the cable and micro USB connector come out easily. I will find a replacement part somewhere but I think it is rediculous that you are unable to purchase this as a spare part.

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

dcfox1 — Fri, 19 Mar 2021 17:19:34 GMT

You can it you can find one but just not from Arlo. They are not in the business for spare parts.

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

J_Time — Mon, 22 Mar 2021 09:35:26 GMT

I just discovered the same ribbon cable in my Arlo Pro was cut right where the battery compartment closes. It looks like the cable had been folded so many times in the process of opening and closing that it finally gave out. Have you been able to locate a suitable replacement?

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

KR15 — Mon, 03 May 2021 13:40:21 GMT

Has anyone managed to find this replacement part any where yet? Or know of a 3rd party who supplies arlo or after market spares?

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

Nicopag — Wed, 02 Jun 2021 11:40:11 GMT

Did you find a spare part?

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

KR15 — Wed, 02 Jun 2021 12:40:41 GMT

No unfortunately I was never able to source a replacement part.

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

Nicopag — Wed, 02 Jun 2021 12:42:27 GMT

Oh!

I have the same problem

It was damaged caused by the water that has a charger connected all the time/

Bad luck

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

KR15 — Wed, 02 Jun 2021 12:47:07 GMT

Yeah, I had silicone on it to stop any water ingress but I was able to see that the connector inside had corroded slightly. I managed to clean this up enough for the contacts to work again and replaced the cable and resealed it. This seems to have worked but it occasionally complains that there is a charging issue. I switch off the plug, leave the battery to run down then switch it back on and it charges again fine for another little while. It is VERY poor that Arlo does not supply replacements for this. Its a very poor design on these units.

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

sg1009 — Fri, 11 Jun 2021 12:02:19 GMT

If anyone with a working camera and broken cable wants to sell let me know?

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

TomMac — Fri, 11 Jun 2021 12:07:28 GMT

@sg1009

https://www.ebay.com/itm/194194134052?hash=item2d36df5424:g:2QIAAOSw~m5gv71z

Re: Damaged USB connector Arlo Pro 2 - Damaged connector

sg1009 — Fri, 11 Jun 2021 12:19:53 GMT

Thanks TomMac, I'm already watching them.

I think there could be a good market for parts going forward