https://community.arlo.com/t5/Arlo-Pro-2/Blue-and-Red-LEDs-flashing-but-Pro-2-not-connected-to-base/m-p/1814050#M49393 <P>I cannot sync this Pro2 camera to the base station. The Arlo app on my iPhone continues to search, in vain, for any un-sync'd Arlo devices (my Pro2). Both blue and red/amber LEDs flash intermittently which the troubleshooting guide suggests is a software update in progress - but for hours? - and I don't know where its getting its software download from since its not sync'd with the base station or my iPhone or anywhere else as far as I know. I have replaced the battery (OEM), charged it fully and reset the base station. I have attempted to reset the camera by holding the sync button down for 15 seconds. Still, the intermittent flashing continues and camera remains un-sync'd. Is the camera kaput? Suggestions?</P> Fri, 12 Mar 2021 05:18:07 GMT AussieNick 2021-03-12T05:18:07Z https://community.arlo.com/t5/Arlo-Pro-2/Blue-and-Red-LEDs-flashing-but-Pro-2-not-connected-to-base/m-p/1814050#M49393 <P>I cannot sync this Pro2 camera to the base station. The Arlo app on my iPhone continues to search, in vain, for any un-sync'd Arlo devices (my Pro2). Both blue and red/amber LEDs flash intermittently which the troubleshooting guide suggests is a software update in progress - but for hours? - and I don't know where its getting its software download from since its not sync'd with the base station or my iPhone or anywhere else as far as I know. I have replaced the battery (OEM), charged it fully and reset the base station. I have attempted to reset the camera by holding the sync button down for 15 seconds. Still, the intermittent flashing continues and camera remains un-sync'd. Is the camera kaput? Suggestions?</P> Fri, 12 Mar 2021 05:18:07 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blue-and-Red-LEDs-flashing-but-Pro-2-not-connected-to-base/m-p/1814050#M49393 AussieNick 2021-03-12T05:18:07Z https://community.arlo.com/t5/Arlo-Pro-2/Blue-and-Red-LEDs-flashing-but-Pro-2-not-connected-to-base/m-p/1814432#M49421 <P>HI <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/825795">@AussieNick</a></P> <P>&nbsp;</P> <P>&nbsp; Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx " target="_blank">Arlo Tech Support</A></P> Tue, 16 Mar 2021 18:26:11 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blue-and-Red-LEDs-flashing-but-Pro-2-not-connected-to-base/m-p/1814432#M49421 ShayneS 2021-03-16T18:26:11Z