https://community.arlo.com/t5/Arlo-Pro-2/How-long-for-response-on-support-ticket/m-p/1809965#M49062 Just curious how long I should expect a response on my support ticket to take? I got one response asking for a mountain of information, which I supplied, but now radio silence. All I need is a token reset.<BR />So, is one month a reasonable length if time? Wed, 03 Feb 2021 05:43:29 GMT GrammaKate 2021-02-03T05:43:29Z https://community.arlo.com/t5/Arlo-Pro-2/How-long-for-response-on-support-ticket/m-p/1809965#M49062 Just curious how long I should expect a response on my support ticket to take? I got one response asking for a mountain of information, which I supplied, but now radio silence. All I need is a token reset.<BR />So, is one month a reasonable length if time? Wed, 03 Feb 2021 05:43:29 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-long-for-response-on-support-ticket/m-p/1809965#M49062 GrammaKate 2021-02-03T05:43:29Z https://community.arlo.com/t5/Arlo-Pro-2/How-long-for-response-on-support-ticket/m-p/1810106#M49067 <P>Hi GrammaKate,</P> <P>&nbsp;</P> <P>Let me reach out to you via private message to gather more information from you.</P> Thu, 04 Feb 2021 15:57:44 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-long-for-response-on-support-ticket/m-p/1810106#M49067 JessicaP 2021-02-04T15:57:44Z