topic Re: STILL getting phone alerts in Arlo Pro 2

STILL getting phone alerts

HughDeLong — Fri, 15 Jan 2021 18:49:52 GMT

OK - I edited the rules for the camera, unchecked both push alerts and email alerts, saved. BUT, I left the motion detect - record video ON. The problem, even though these alerts are UNCHECKED, it calls my phone every time motion is detected. What else needs to be done and still allow recording when motion detected? I am stumped.

Hugh

Re: STILL getting phone alerts

ShayneS — Tue, 19 Jan 2021 16:07:52 GMT

HI @HughDeLong

When you mention the camera "calls your phone" are you using an Arlo doorbell or are these push notifications?

Re: STILL getting phone alerts

HughDeLong — Sat, 23 Jan 2021 09:24:01 GMT

It turns out that several years ago when I installed ARLO, I also set up an IFTTT program, and it was the IFTTT program that was initiating the calls and not ARLO. Eliminating the IFTTT program solved the 'problem'.