topic Re: Dit apparaat wordt niet herkend in Arlo Pro 2

PC is not recognized? How to solve?

SplinterCees — Mon, 23 Nov 2020 15:50:11 GMT

Every time when I login to my.arlo.com from my PC I get the message "Dit apparaat wordt niet herkend,"

in English "This device is not recognized" Meaning that my PC is not recognized.

"We hebben een push-melding verzonden naar Mijn Mobiel om je identiteit te verifiëren. Dit scherm verdwijnt automatisch na verificatie.
Melding verloopt over: x seconds.

Anybody knows how to solve this ?

Re: Dit apparaat wordt niet herkend

jguerdat — Sat, 21 Nov 2020 14:12:31 GMT

This sounds like you've activated 2FA (2 factor authentication). Currently only the apps are recognized, not computers. Right now you'll always have to use the notification on the phone to allow the computer to be used.

Re: Dit apparaat wordt niet herkend

SplinterCees — Sat, 21 Nov 2020 14:32:39 GMT

Thank you very much. I turned off 2 factor authentication. and the problem is gone.

Arlo should change this.