topic Re: Pro 2 Dark at night in Arlo Pro 2

Pro 2 Dark at night

Mouse61 — Wed, 17 Jan 2018 19:00:39 GMT

I installed two pro 2 cameras one in front and one in back of my house. My front camera is very dark at night making it hard to see my front door. I do have some outside lighting but did not think that would be a problem. Any suggestions?

Re: Pro 2 Dark at night

jguerdat — Wed, 17 Jan 2018 19:03:59 GMT

The outdoor lighting should help. Did you check to verify that night vision is enabled in Settings, My Devices, your camera? Try swapping cameras to see if both work identically.

Re: Pro 2 Dark at night

Mouse61 — Wed, 17 Jan 2018 19:09:12 GMT

Yes, I did check to see if the light or on, a question about that. The camera is next to the house, could the night vision lighting that is reflexing off the house be over saturating the camera?

Re: Pro 2 Dark at night

steve_t — Wed, 17 Jan 2018 21:53:29 GMT

Mouse61 wrote:

could the night vision lighting that is reflexing off the house be over saturating the camera?

Yes. We see this a lot where there's a piece of the house in the corner of the picture that is brightly lit by the IR illuminators and that makes the area wanting to be seen very dark. Post a pic or video from your camera otherwise try and position the camera so there's no bits of the house in the foreground corners