topic Re: Notification Issues in Arlo Pro 2

iPhone - All Notification coming in at once when I unlock it

remc — Wed, 28 Oct 2020 00:18:12 GMT

Is there a way to get my Arlo to send push notifications immediately? It seems like I open my phone and get TONS of notifications from when my phone locked until now. I want notifications to come to my iPhone immediately.

Re: Notification Issues

ShayneS — Wed, 28 Oct 2020 00:17:01 GMT

HI @remc

May I ask which phone you are using along with version of iOS it's running?

Re: Notification Issues

remc — Wed, 28 Oct 2020 23:38:01 GMT

Shayne

It's an iPhone 11 Pro and OS 14.0.1

Re: Notification Issues

ShayneS — Thu, 29 Oct 2020 16:48:33 GMT

Do you have Version 2.21 of the iOS Arlo app installed?

Re: Notification Issues

remc — Thu, 29 Oct 2020 17:14:52 GMT

I do. V 2.21 (1397) Released Oct 9 2020

Re: Notification Issues

ShayneS — Thu, 29 Oct 2020 20:11:21 GMT

Have you tried removing & reinstalling the Arlo app? You can also try to turn off Arlo app notifications within you phones Settings > Arlo

Re: Notification Issues

remc — Tue, 03 Nov 2020 11:43:16 GMT

Still having the same problem.

Re: Notification Issues

ShayneS — Wed, 04 Nov 2020 16:20:07 GMT

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support