https://community.arlo.com/t5/Arlo-Pro-2/Help-with-my-camera/m-p/1797973#M48037 <P>We need a whole lot more detail. For starters, is the base connected to your router with the Ethernet cable? Are the power and Internet LEDs green? Did you claim the base first using the app? When syncing the camera, describe your procedure in detail. A note - don't hold the base sync button for 2 seconds - just briefly press it. All details are needed.</P> Fri, 23 Oct 2020 12:54:14 GMT jguerdat 2020-10-23T12:54:14Z https://community.arlo.com/t5/Arlo-Pro-2/Help-with-my-camera/m-p/1797875#M48029 My camera doesn’t connect to my camera to Arlo base<BR />Arlo base station looks like is working but can’t detect the camera<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424068i281E06F062EEA3CD/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="image.jpg" title="image.jpg" /> Thu, 22 Oct 2020 17:10:41 GMT https://community.arlo.com/t5/Arlo-Pro-2/Help-with-my-camera/m-p/1797875#M48029 AdamLondon 2020-10-22T17:10:41Z https://community.arlo.com/t5/Arlo-Pro-2/Help-with-my-camera/m-p/1797973#M48037 <P>We need a whole lot more detail. For starters, is the base connected to your router with the Ethernet cable? Are the power and Internet LEDs green? Did you claim the base first using the app? When syncing the camera, describe your procedure in detail. A note - don't hold the base sync button for 2 seconds - just briefly press it. All details are needed.</P> Fri, 23 Oct 2020 12:54:14 GMT https://community.arlo.com/t5/Arlo-Pro-2/Help-with-my-camera/m-p/1797973#M48037 jguerdat 2020-10-23T12:54:14Z