topic Arlo Pro 2 camera does not record in Arlo Pro 2

Arlo Pro 2 camera does not record

christianmagno — Fri, 16 Oct 2020 16:24:52 GMT

My camera does not record when detect motion. It was working fine till yesterday, and all of a sudden stopped recording. The other camera on my system works fine. I did not change any setup on sensitivity, did not move the camera, etc...it just happened. Any tips?

Re: Arlo Pro 2 camera does not record

jguerdat — Sat, 17 Oct 2020 13:54:53 GMT

Is the battery dead? Try reinserting the battery to reset the camera.

Re: Arlo Pro 2 camera does not record

christianmagno — Sat, 17 Oct 2020 19:50:24 GMT

Battery os okay (81%). I can go live and settings to record when detect motion (which I did not change) is okay as well. It just doesnt record when it should...

Re: Arlo Pro 2 camera does not record

ShayneS — Tue, 20 Oct 2020 17:17:31 GMT

Hi @christianmagno

Have you tried to reboot this camera by removing and reinserting the battery?

Re: Arlo Pro 2 camera does not record

jguerdat — Wed, 21 Oct 2020 12:51:56 GMT

@christianmagno wrote:
Battery os okay (81%). I can go live and settings to record when detect motion (which I did not change) is okay as well. It just doesnt record when it should...

If reinserting the battery doesn't help, remove and resync the camera.

Re: Arlo Pro 2 camera does not record

SGoldfinch123 — Sun, 25 Oct 2020 08:36:43 GMT

I have the same problem on 5 cameras 😞

Re: Arlo Pro 2 camera does not record

jguerdat — Sun, 25 Oct 2020 19:36:27 GMT

All details, please.

Re: Arlo Pro 2 camera does not record

SGoldfinch123 — Mon, 26 Oct 2020 17:10:02 GMT

Hi @jguerdat

Everything is set as should be but cameras will not record on motion all 5

Re: Arlo Pro 2 camera does not record

Camaroz28 — Mon, 26 Oct 2020 13:29:11 GMT

My camera did the same thing. One records and one does not. Both are fully charged. Can Arlo help us out with this issue?

Re: Arlo Pro 2 camera does not record

sausiex — Tue, 27 Oct 2020 14:35:11 GMT

I found the same thing. just checked my feed one day as I get so much traffic I usually leave it and found that my front house camera wasn't recording. been like that for over two weeks. I reset the base station by pressing the black button and waiting ten seconds and then found that absolutely nothing had changed. I just tried today (about a week later) and bugger me if the bloody camera didn't just spring to life and start recording at lunchtime! This is extremely annoying as I hope I don't have an unreliable system. I hope this is useful. You might also want to hold the reset button on the back of the base station using a paper clip if the previous steps bring no joy.