Camera won't record when it senses motion. Checked rules and tried setting up again.

JakeRohde — Wed, 23 Sep 2020 15:41:32 GMT

One of my cameras won't record even though it's sensing motion, especially at night. I've checked the rules, deleted the rules, setup different programs and I still can't get it to work like it should. Even with the yard light on, it will still not record me. My phone is showing motion, but no recordings in the library and it doesn't update the device screen. My camera that's 50' away picks me up trying to get the other camera working just fine.

It's doesn't miss everything, but it does miss most, especially at night, morning and dusk. This started on its own and was working great previously. I've read lots of other posts and haven't found an answer besides everything I've checked.

Re: Detects motion, but doesn't record

jguerdat — Wed, 23 Sep 2020 13:15:07 GMT

Do you have a Smart subscription? Try deactivating the camera in the Smart settings to see if that makes a difference.

Otherwise, remove and resync the camera.

topic Re: Detects motion, but doesn't record in Arlo Pro 2

Camera won't record when it senses motion. Checked rules and tried setting up again.

Re: Detects motion, but doesn't record