topic Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera? in Arlo Pro 2

Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

ant — Mon, 14 Sep 2020 19:23:06 GMT

Is it one of the light holes on the front of the camera? If so, then which side (left or right)? I am trying to figure out why one Arlo Pro 2 camera have not been automatically detecting motions to record for almost two days. Manual video stream worked fine. I checked the settings, power cycled, etc. I wonder if something is blocking its sensor len or whatever. I just need to find it to clean it if needed since it is outside with lots of sprayings and week old fires' smokes and ashes. I hope a few years old camera is OK and doesn't need to be replaced.

Thank you for reading and hopefully answering soon. 🙂

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

ShaneLee — Mon, 14 Sep 2020 21:46:13 GMT

I really think this is the result of poor software. I have had this problem often over the past couple of years, and it seems the only solution is to delete the camera and re-sync them. After I do that to mine, the motion detections work again. It's a royal pain as it's usually the one that's furthest up in height and I have to break out the ladder.

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

TomMac — Tue, 15 Sep 2020 01:54:07 GMT

PIR is under the lens... dark area ( not the small light sensors on sides of lens )

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

ant — Tue, 15 Sep 2020 03:07:54 GMT

@ShaneLee wrote:

I really think this is the result of poor software. I have had this problem often over the past couple of years, and it seems the only solution is to delete the camera and re-sync them. After I do that to mine, the motion detections work again. It's a royal pain as it's usually the one that's furthest up in height and I have to break out the ladder.

Often? Wow. I finally fixed it. I took out its battery and tried another battery. It works now. Weird! Maybe a bad battery even though it was 100%, but then you have the same problem. Anyways, try its battery next time you run into it.

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

ant — Tue, 15 Sep 2020 03:08:33 GMT

@TomMac wrote:

PIR is under the lens... dark area ( not the small light sensors on sides of lens )

Thanks. 🙂

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

TomMac — Tue, 15 Sep 2020 21:29:12 GMT

By pulling the battery, you reset the camera.... for what ever reason the camera wasn't reading your settings correctly

Re: Where exactly is the motion detector sensor in Arlo Pro 2 wifi camera?

ant — Fri, 18 Sep 2020 18:08:15 GMT

@TomMac wrote:

By pulling the battery, you reset the camera.... for what ever reason the camera wasn't reading your settings correctly

Yeah, that's annoying. Even a remote reboot didn't fix it before trying that. 😞