https://community.arlo.com/t5/Arlo-Pro-2/Can-t-sync-the-Pro-2-to-VMB3000-Tried-pressing-on-sync-and/m-p/1790778#M46710 <P>I have an older Arlo system with a VMB3000 base unit and 2 cameras (I bought it in 2015) I need to add a 3rd camera so I purchased a Pro2, which all the articles I've read so will connect to my existing set up. However. I tried to sync the camera to the base and nothing.<BR />I pressed just the sync on the camera, blue light flashed, then nothing.<BR />I tried pressing the sync on the base, then the camera, same deal.<BR />I charged the camera battery up.<BR />I took the camera battery out, turned off the base unit and my modem router, reset them both when I turned them back on, put the battery back in and tried again. Still nothing.<BR />Online chat doesn't seem to be available from my phone and the call centre seems to be eternally closed.<BR />Any ideas before I take it back for a refund and just buy a whole different brand? Had so many issues with this system over the years! Would not recommend (and I work in a store that sells them so I don't)</P> Tue, 01 Sep 2020 17:25:53 GMT cat88 2020-09-01T17:25:53Z https://community.arlo.com/t5/Arlo-Pro-2/Can-t-sync-the-Pro-2-to-VMB3000-Tried-pressing-on-sync-and/m-p/1790778#M46710 <P>I have an older Arlo system with a VMB3000 base unit and 2 cameras (I bought it in 2015) I need to add a 3rd camera so I purchased a Pro2, which all the articles I've read so will connect to my existing set up. However. I tried to sync the camera to the base and nothing.<BR />I pressed just the sync on the camera, blue light flashed, then nothing.<BR />I tried pressing the sync on the base, then the camera, same deal.<BR />I charged the camera battery up.<BR />I took the camera battery out, turned off the base unit and my modem router, reset them both when I turned them back on, put the battery back in and tried again. Still nothing.<BR />Online chat doesn't seem to be available from my phone and the call centre seems to be eternally closed.<BR />Any ideas before I take it back for a refund and just buy a whole different brand? Had so many issues with this system over the years! Would not recommend (and I work in a store that sells them so I don't)</P> Tue, 01 Sep 2020 17:25:53 GMT https://community.arlo.com/t5/Arlo-Pro-2/Can-t-sync-the-Pro-2-to-VMB3000-Tried-pressing-on-sync-and/m-p/1790778#M46710 cat88 2020-09-01T17:25:53Z https://community.arlo.com/t5/Arlo-Pro-2/Can-t-sync-the-Pro-2-to-VMB3000-Tried-pressing-on-sync-and/m-p/1790783#M46711 <P>Procedure can be direct sync or via app/web... I usu do it outside of prgm by direct method</P> <P>&nbsp;</P> <P>As you tried , quickly press the base sync button ( dont hold ) and then the camera's button.</P> <P>it should go to fast blue flash if it works ( cam will end in amber flash if not )</P> Tue, 01 Sep 2020 12:25:18 GMT https://community.arlo.com/t5/Arlo-Pro-2/Can-t-sync-the-Pro-2-to-VMB3000-Tried-pressing-on-sync-and/m-p/1790783#M46711 TomMac 2020-09-01T12:25:18Z