topic Re: Arlo Pro 2 turn off randomly in Arlo Pro 2

Arlo Pro 2 turn off randomly

lumlumlej — Fri, 28 Aug 2020 07:07:47 GMT

Hi.

I’m so sick of my cameras and Arlo support! My Arlo Pro 2 turns themselves off every 2-3 day and do not re-connect. They are wired plus they have gotten brand new batteries, on recommendation from Arlo.

- it usually if they work too much, that’s when we’re not home and there’s movement. Then they shut off

Have any of you had this issue as well?

Re: Arlo Pro 2 turn off randomly

cmoore522 — Fri, 28 Aug 2020 15:51:53 GMT

I have the same issues... my cameras have been replaced multiple times... I think they’re all just crappy now... over $1.5k of cameras, cords and batteries and they won’t work to save my life... tech support is absolutely NO HELP

Re: Arlo Pro 2 turn off randomly

lumlumlej — Fri, 28 Aug 2020 15:58:39 GMT

Sadly I just have to agree. The weird thing is, I have had older models working fine. But from Arlo pro 2 and up they are so troublesome, I have to reset etc everyday!

Re: Arlo Pro 2 turn off randomly

JessicaP — Mon, 31 Aug 2020 14:59:59 GMT

Hi cmoore522,

Let me reach out to you via private message in regards to your experience with the support team.

Hi lumlumlej,

I would suggest to contact the Support Team to further investigate the issue you're having. You will find several options for contacting support in the provided link.

Re: Arlo Pro 2 turn off randomly

lumlumlej — Mon, 31 Aug 2020 15:35:36 GMT

Yes please. Support is impossible to get through to, so if you are interested please contacts me by mail.