topic Re: Pro 2 stuck zoomed in in Arlo Pro 2

Pro 2 stuck zoomed in

Cartagena — Tue, 04 Aug 2020 22:57:28 GMT

I have removed the device and reinstalled it more than 2 times in order to get it back to normal. It works but I cannot keep doing this!

ShayneS — Tue, 04 Aug 2020 22:56:57 GMT

When you mention removing the device, did you remove from Settings > My Devices?

Zapunzel — Sun, 23 Aug 2020 21:45:06 GMT

I am experiencing the same issue.

ShayneS — Mon, 24 Aug 2020 17:49:52 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

Pppp2211 — Mon, 24 Aug 2020 19:33:21 GMT

Hello, I experience the same problem with the Pro 2. No problems with the Pro.
Thanks in advance for any solution you may find.

ShayneS — Mon, 24 Aug 2020 22:32:01 GMT

Have you tried to remove the ca era from Settings > My Devices & re-add it?

t_welcome — Tue, 25 Aug 2020 18:55:10 GMT

How do you zoom with the pro 2? I’ve been trying to figure that out for months!!

Zapunzel — Tue, 25 Aug 2020 18:58:21 GMT

You just use your both of fingers and pull outwards to zoom out and and push inward to zoom in. You do this under the video settings portion.

Pppp2211 — Tue, 25 Aug 2020 19:04:42 GMT

Hi, thanks for the reply. I removed and re-added it and it did the trick. Thanks for your help.