topic Re: Arlo app in the Iphone is not detecting the Arlo Pro 2 camera in Arlo Pro 2

Arlo app in the Iphone is not detecting the Arlo Pro 2 camera

Pola — Tue, 11 Aug 2020 15:35:56 GMT

Since my Arlo Pro 2 was not properly working, I deleted one of the 3 cameras. When I tried to reconnect the camera to my Iphone, I get the following error -"No Arlo devices found," even after pressed the sync button on the Arlo camera.

Also, how to reset the Arlo Pro 2 camera, not the base station?

Thanks in advance

Pola

Re: Arlo app in the Iphone is not detecting the Arlo Pro 2 camera

ShayneS — Wed, 12 Aug 2020 16:03:05 GMT

Hi @Pola

Removing the camera from your base station as you did would be the reset option. What is the status LED light displaying in the base station when you try adding the camera? Have you tried using the web portal on your computer as well?