topic Re: Disable activity zones in Arlo Pro 2

Receiving error AC power has been disconnected Activity zones disabled

Cross39 — Mon, 10 Aug 2020 20:35:00 GMT

I am getting the error message - AS power has been disconnected from your Arlo device. Activity zones are currently disabled.

How do I get rid of the error? I don't need activity zone enabled, but I can't find a way to enable or disable them? The camera isn't working correctly with the error message showing.

Re: Disable activity zones

ShayneS — Mon, 10 Aug 2020 20:35:32 GMT

Hi @Cross39

Do you have activity zones setup for that camera?

Re: Receiving error AC power has been disconnected Activity zones disabled

sacornel — Wed, 19 Aug 2020 14:53:02 GMT

I’m getting the same error message, but don’t understand why. This camera has never been connected to AC power.

Re: Receiving error AC power has been disconnected Activity zones disabled

ShayneS — Wed, 19 Aug 2020 17:44:48 GMT

Hi @sacornel

Do you have all your cameras Enabled/Active for Smart features within your account?

Re: Receiving error AC power has been disconnected Activity zones disabled

Kitchin94 — Thu, 20 Aug 2020 11:00:06 GMT

I have the same problem can anyone help me out please?!

Re: Receiving error AC power has been disconnected Activity zones disabled

ShayneS — Thu, 20 Aug 2020 15:35:03 GMT

Can you provide details on when you receive this error? Are you trying to create an Activity Zone? Can you please provide a screenshot of this error message?