topic Re: Camera’s disativation in Arlo Pro 2

Camera live stream timing out

renata86 — Mon, 10 Aug 2020 20:31:06 GMT

The model of the camera is VMS4120P-100NAS. I am used to watch my baby by the app of Arlo. The problem is that the video stops working, the camera disabilitates after a period, sometimes it is shorter, around 10 minutes, sometimes it is longer, around 30 minutes. I would like to know how could I have the camera working continuously, if I should program something in the mobile phone or in the app or maybe id it happens due the wifi oscillation.

Re: Camera’s disativation

TomMac — Sun, 09 Aug 2020 14:50:35 GMT

All the Arlo cameras ( except 2 ) are programed to shut down after about 30 or less due to batteries.... Arlo doesn't want someone to forget the camera on and drain batteries.

There is nothing you can do to extend this time.

Also, Arlo does sell a Baby model ( one of 2, the other was the Q which use to run longer before shut off) and prob don't want competition re sale of that camera.

Re: Camera’s disativation

renata86 — Mon, 10 Aug 2020 00:32:14 GMT

If I keep the camera plugged in, charging, for the whole time, it would not shut down?

Re: Camera’s disativation

ShayneS — Mon, 10 Aug 2020 20:30:45 GMT

Hi @renata86

I have attached an article with more information regarding live streaming.

Why has the Arlo app stopped live streaming?