topic Re: Issues with App in Arlo Pro 2

Arlo app freezes when I login to check motion notification

halli40 — Fri, 07 Aug 2020 16:48:29 GMT

Is anyone else having issues with the App? I get a notification motion detected but when I open the app to see what it is the whole thing freezes on me. I can't do anything while it 'buffers.' The recording doesn't show up until about 5 minutes after recording stops. I'm paying for the monthly subscription and I feel like I'm wasting my money. I've tried just about everything i can think of to restart the app and I still have the same problems. It's not making me feel safe anymore.

Re: Issues with App

michaelkenward — Thu, 06 Aug 2020 16:26:29 GMT

@halli40 wrote:

Is anyone else having issues with the App?

Which one? iOS? Android?

Re: Issues with App

Ogggie — Fri, 07 Aug 2020 02:24:34 GMT

Had the same problem , I feel its is the phone App (droid) as it connects fast on pc also not recording but picking up motion, all settings are correct . so still working on it