topic Recording showing nothing on library when got motion notification in Arlo Pro 2

Recording showing nothing on library when got motion notification

AllUsedUp — Wed, 29 Jul 2020 14:21:23 GMT

On my iphone the app tells me that there was motion on one of my cameras but when I go to Library it shows nothing because the app is stopped on the wrong date. It stopped on the date prior to today.

Re: iphone app Library calendar

JessicaP — Wed, 29 Jul 2020 14:20:57 GMT

Hi AllUsedUp,

Make sure you don't have any filters on from your library. And are you able to view the video through the web client on your computer?

Re: iphone app Library calendar

AllUsedUp — Wed, 29 Jul 2020 15:06:09 GMT

There are no filters selected on the app. I can see them just fine on my computer. I did look at my profile settings and added the state that I live in. After doing that, the proper date showed up. Maybe just maybe it had me in the wrong time zone.