https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1784927#M45774 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" style="width: 698px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/34093iBC9FC34E0A7C37B9/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" alt="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" /></span>How do I view any video ...they are always blank</P> Thu, 23 Jul 2020 15:17:27 GMT RCQ 2020-07-23T15:17:27Z https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1784927#M45774 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" style="width: 698px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/34093iBC9FC34E0A7C37B9/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" alt="48C3F0A8-4C16-4661-B8B2-FA31B50549A9.png" /></span>How do I view any video ...they are always blank</P> Thu, 23 Jul 2020 15:17:27 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1784927#M45774 RCQ 2020-07-23T15:17:27Z https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785016#M45794 <P>Have you tried rebooting the base? How about rebooting the phone and reinstalling the app as well as trying the web client to see if there are differences?</P> Thu, 23 Jul 2020 13:02:56 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785016#M45794 jguerdat 2020-07-23T13:02:56Z https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785017#M45795 yea i had no luck. it works on all devices except my ipad pro Thu, 23 Jul 2020 13:04:43 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785017#M45795 RCQ 2020-07-23T13:04:43Z https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785020#M45798 <P>Then it's an iPad Pro/OS/app issue. You can use the Contact Support link at the bottom here to raise the issue but you may also want to contact Apple about this.</P> Thu, 23 Jul 2020 13:11:52 GMT https://community.arlo.com/t5/Arlo-Pro-2/Blank-black-screens-in-live-camera-video-feeds-in-Arlo-app-on/m-p/1785020#M45798 jguerdat 2020-07-23T13:11:52Z