topic Re: Service code. in Arlo Pro 2

Service code.

JimmyBentonite — Sat, 11 Jul 2020 20:11:22 GMT

I'm setting up my pro 2 system, where is my service code?

Re: Service code.

dcfox1 — Sat, 11 Jul 2020 20:27:19 GMT

Not sure what you mean by service code but if your talking about the free trial it should activate when you set up a new cam.

Re: Service code.

michaelkenward — Sun, 12 Jul 2020 09:11:15 GMT

@dcfox1 wrote:

Not sure what you mean by service code but if your talking about the free trial it should activate when you set up a new cam.

Pro 2 cameras have one-week free cloud storage without any need for free trials.

But that still leave the question, what is this service code? It isn't a term that appears in any Arlo documentation.

Re: Service code.

JimmyBentonite — Sun, 12 Jul 2020 16:20:31 GMT

My app asked for the service code when I first downloaded it and was syncing my cameras saying it was on my receipt. I was able to get things running by signing up for a Smart plan so I'm not exactly sure what the deal was. Thanks.

Re: Service code.

dcfox1 — Sun, 12 Jul 2020 17:59:19 GMT

Like @michaelkenward said it has 7 day free cloud storage. When I bought my Pro2's back in March It came with a 30 or 60 day trial of smart plan. Not sure if they got rid of that.