topic Re: Dual charging station VMA4400C lights turn off immediately. in Arlo Pro 2

Dual charging station VMA4400C lights turn off within 10 seconds

Crispyswan — Wed, 08 Jul 2020 16:48:25 GMT

My dual charging dock is crazy.

Symptoms:
Lights turn yellow upon inserting battery. Within 10 secs turns off. No green light or anything.
I got that far by using a suggestion from another forum post; I unplug the charger and upon plugging in the charger I inserted the batteries within two minutes.

Batteries charge fine in the devices.

Re: Dual charging station VMA4400C lights turn off immediately.

JessicaP — Wed, 08 Jul 2020 16:48:40 GMT

Hi Crispyswan,

Is this happening when plugging in to a different power outlet?

Re: Dual charging station VMA4400C lights turn off immediately.

Crispyswan — Wed, 08 Jul 2020 16:53:49 GMT

It happens using any outlet. I also tested both of the cords and AC adapters that came with my kit from Costco.

Re: Dual charging station VMA4400C lights turn off immediately.

JessicaP — Wed, 08 Jul 2020 21:24:44 GMT

I would suggest contacting the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.