topic Camera says firmware update available. Trying to update but shows "update available" again. in Arlo Pro 2

Camera says firmware update available. Trying to update but shows "update available" again.

Burnzy303 — Tue, 07 Jul 2020 21:16:05 GMT

Hi,
Noticed cameras are off line it says firmware update available, every-time i try to update it just flicks back to “update available” message. Could someone please help?

Re: firmware Update available

Stevestern — Mon, 06 Jul 2020 20:12:58 GMT

I have the same problem. And the base station is in another country, so plugging out and in the power line is not an option...

Re: Camera says firmware update available. Trying to update but shows "update available" again.

JessicaP — Tue, 07 Jul 2020 21:18:05 GMT

Hi Burnzy303 and Stevestern,

You can try restarting your Base Station to see if that helps by going to Settings > My Devices > Choose your Arlo Base Station > Scroll down and tap on "Restart".

Otherwise, the update will happen again between 3-5 am. You can read more about it here: What do I need to know about Arlo camera firmware updates?

Re: Camera says firmware update available. Trying to update but shows "update available" a

Stevestern — Wed, 08 Jul 2020 04:54:06 GMT

Hi Jessica, my base station eventually upgraded by itself, so all is well now!