topic Re: Base station wont connect in Arlo Pro 2

Base station wont connect

BobbyRodiguez — Mon, 06 Jul 2020 22:19:15 GMT

Ive reconnected and reconnected this base station and nothing. It powers up light green but the where the light for the cloud server is green but blinking not solid still .what am i doing wrong

Re: Base station wont connect

michaelkenward — Mon, 06 Jul 2020 10:18:11 GMT

@BobbyRodiguez wrote:
Ive reconnected and reconnected this base station ...

Which hub? Pro 2s have come with different options.

What does this mean?

@BobbyRodiguez wrote:
...but the where the light for the cloud server is green but blinking not solid still

Re: Base station wont connect

BobbyRodiguez — Mon, 06 Jul 2020 19:46:00 GMT

I already had this activated for 2 years,then i moved so i just disconnected everything and moved.So now im trying to setup. Got the arlo app logged in but can't seem to find hub base station. My base station has 3 lights on back.One for power, one for cloud server or router, and last for camera synced. Ive reset the base erased the app then got app back. I really appreciate any help. What am i not doing correct.

Re: Base station wont connect

michaelkenward — Mon, 06 Jul 2020 20:17:35 GMT

@BobbyRodiguez wrote:
I already had this activated for 2 years,then i moved so i just disconnected everything and moved.

Unfortunately, networks are not like lightbulbs. You don't just unplug, move and then reconnect.

Your new network has different settings. Perhaps a different internet supplier, possibly different login details and a different WAN IP address.

Did you just take your modem and/or router with you?